Privacy Policy
1. Introduction
In My Home Accessibility ("we," "us," "our") respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, landing pages, forms, and SMS messaging program.
2. Information We Collect
Information you provide directly: Your name, email address, phone number, preferred contact time, and any additional details you submit through our website forms or share with our team when discussing your stairlift project.
SMS opt-in information: When you opt in to receive text messages, we collect your mobile phone number and a record of your consent (timestamp, IP address, and source URL).
Automatically collected information: Standard technical data such as IP address, browser type, device type, pages visited, and referring URL, collected through cookies and similar technologies to improve site performance.
3. How We Use Your Information
We use your information to contact you about your consultation, send SMS appointment confirmations and reminders, respond to inquiries, improve our services, and comply with legal obligations including the Telephone Consumer Protection Act (TCPA).
4. SMS Messaging & Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Phone numbers collected through the chat widget on our website are used solely for the purpose of contacting you about your inquiry and will not be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services (such as our SMS platform provider) is permitted only as necessary to deliver messages to you. These parties operate under strict confidentiality and are prohibited from using your information for any other purpose. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. Consent records for SMS messaging are retained as required by applicable law.
6. How We Protect Your Information
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
7. Opt-Out of SMS Messages
You may opt out of receiving text messages at any time by replying STOP to any message from us. After replying STOP, you will receive a one-time confirmation message and no further SMS messages will be sent. All unsubscribe requests are honored immediately.
For assistance, reply HELP to any message, or contact us directly at (843) 547-2237.
8. Who We Are
Our website address is: https://inmyhomeassistance.com.
9. Cookies & Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies to understand how visitors interact with our content and to improve your browsing experience. You may disable cookies through your browser settings.
10. Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To exercise any of these rights, please contact us using the information below.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn we have done so, we will promptly delete that information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
In My Home Accessibility
Address: 130 Heyward Point Rd, Okatie, SC 29909
Service Area: Beaufort County
Phone: (843) 547-2237
Website: https://inmyhomeassistance.com